MapItRight
Solution · Operations

Operate fiber from the same map you design on

Keep live outside plant, splice connectivity, and field evidence on one Google Maps canvas. Trace downstream impact when plant fails, update records from the mobile browser, and push customer or outage context from other systems through the API.

app.mapitright.com/solutions/network-operations
The problem

Why operating a fiber network is harder than building one

The map and the operations stack disagree

Billing, provisioning, and monitoring systems know customer status. The plant map often does not. When something breaks, teams waste time reconciling tickets with topology before they can dispatch with confidence.

Outage response starts with guesswork

Without strand-level connectivity, a cut cable or failed closure does not immediately show which splices, ports, or drops sit downstream. Operations rolls trucks before the map answers the first diagnostic question.

Field fixes rarely update the system of record

Emergency repairs, splice changes, and temporary reroutes happen in the field every week. If those updates stay in texts or paper notes, the operational map drifts until nobody trusts it.

How it works

How network operations work in MapItRight

Map, trace, update, connect.

STEP 01

Maintain live plant on the project map

Keep operational inventory in Active state on the same map engineering and construction used. Cables, closures, splitters, patch panels, and drops stay linked with traceable strand connectivity instead of disconnected geometry.

STEP 02

Trace paths when faults happen

Use light path tracing to see downstream plant from a suspected break point. Identify where connectivity stops so field teams know which closures, ports, or drops to inspect before rolling a truck.

STEP 03

Update from the field and connect other systems

Crews attach photos, marker flags, and plant updates from a mobile browser. Connect billing, provisioning, or monitoring tools through the REST API so customer status and outage context appear alongside plant on the map.

Capabilities

What operations teams get in MapItRight

Strand-level live inventory

Operate from the same connectivity model used for design and construction, not a simplified outage spreadsheet.

Light path tracing

Trace downstream plant from OLT to drop to isolate faults and understand outage impact on the map.

Planned and Active states

Separate future buildout from live plant so operations always knows which assets are in service.

Mobile browser field updates

Field teams update plant, drop marker flags, and attach photos or video without a separate native app.

BOM and project exports

Export BOMs to PDF or XLSX and project data to GeoJSON or KML for reviews, backup, and downstream processing.

API and monitoring links

Push customer status or network events from external systems onto the map through the REST API.

There is nothing out there as robust as MapItRight. Thanks a lot.
AQ
Andy Q.
CFO · M33 Access
FAQ

Frequently asked.

Fiber network operations software helps teams run a live network from an accurate plant map: maintaining inventory, tracing connectivity during outages, capturing field updates, and connecting operational systems to spatial context. MapItRight focuses on the map and plant record, not replacing your billing or ticketing platform.

Ready to see network operations in action?

30-minute demo. No slideware. We'll walk through your network, not ours.